Frequently Asked Questions
What are your opening hours?
Please visit our bookings portal to view current session times as we have amended operating times and procedures to ensure COVID safety.
How much is entry?
Entry is based on the age or height of your child. You can see our prices here.
What the age / height restrictions?
Our equipment is suited for children 0-11 years in 3 different areas. The maximum height of a child using the equipment in the main area 148cm. Our toddler area is strictly for children 4 & under. Non-playing Children over the height of 148cm are charged at the adult admission rate.
Can I pay by card?
Yes, we have card machines at all pay points that accept most major credit cards and contactless payments.
Is there a time limit?
Due to COVID safety we have amended our operating and will be running in sessions that are a minimum 1 1/2 hrs in length.
Can I leave and come back in?
Exit and re-admission back into Brean Play is not permitted. If you are popping out for a ciggerette providing your child has another adult inside with you, you will have your hand stamped. We are sorry but we do not admit single adults without children to Brean Play. If you are meeting someone please speak to a team member who will arrange for a tannoy announcement.
Do I need to pre-book?
What are the rules of play?
What sort of items do you offer?
We have a range of items for children and adults. You can view the menu here, you can also order from the comfort of your own table using our food app.
Do you cater for allergies?
Can I bring my own food?
How do I book a party?
Do you charge for no shows?
No providing minimum numbers are met.
Can we hire the Brean Play exclusively?
What are the parking arrangements for guests attending a party?
If I haven't booked a party can I bring a cake to have at my table?
We are sorry but we do not allow birthday cakes unless a party package has been booked as it is not fair on customers who have paid for a party package. If you arrive with a cake you will not be allowed to cut it.
I live locally is there any discount?
If you live in a permanent address within 20 miles of Brean Play you can apply for a free residents pass. This enables you to claim back your car parking fee every time you visit Brean Play or Brean Splash. Simply pay to park and then produce your residents pass when paying for admission then your car parking fee will be refunded. You can also get access to special resident offers from time to time. To sign up for free click here.
Do you offer discounts for Childminders?
Yes, please click here for info.
I'm staying on a holiday park in Brean. Is there any discount?
Holiday Resort Unity is part of our business organisation so if you stay with us, you can enter Brean Play for 1/2 price. Please produce your privilege pass at reception.
How do we get to you?
Our postcode is TA8 2QY. Follow the Brown signs to Brean Leisure Park. We are located next to Brean Splash Waterpark.
What car parking do you have?
We have a large car park. There is an all-day car parking fee of £4.00 between March - November. Free car parking outside this period. Brean Play Members park for free and if you are a local resident (within 20 mile radius) you may apply for a residents pass to claim back your parking fee when using Brean Play & Brean Splash only. Click here to apply for a pass.
Do you have baby changing facilities?
Yes, we have a dedicated room with plenty of changing space.
Can I breastfeed?
Do you have air con?
Yes, and heating.
What should children wear?
Safety & Cleanliness
How do you keep the centre clean?
How do I know the centre is safe?
My child’s been poorly can I still visit?
We ask you not to visit if your child is ill. We also ask you to wait more than 48 hours if your child has experienced sickness or diarrhoea before visiting us.
Am I allowed to take photos or videos?
Who supervises the children and play equipment?
You will be required to sign in upon arrival declaring your intention to supervise your children and to follow our admission and play safe rules. Children must be supervised by an adult at all times (someone over the age of 16) whilst in the attraction. Children must not be left unattended. 1 adult can supervise up to 6 children. NOTE we do not supervise the play areas
My child has additional needs, how can I plan our visit?
We have created a sensory guide to help you based on the senses from your arrival to departure. To view the guide click here. If you have any feedback on how we can improve the guide please email email@example.com